During a regular H&S advisor visit to a customer this week, a HSA Inspector arrived for the customers first ever inspection. Much to the customers relief, I was on-site to assist with the inspection, soothe their initial panic and ensure everything proceeded smoothly. The customer was delighted with the outcome; the HSA Inspector was satisfied and so it was a good result for all concerned.
While discussing the ins-and-outs of the inspection afterwards, the customer admitted that things would have been very different if they had not engaged the services of a H&S advisor, such as myself. The inspection and outcome would not have been so pleasant. This was their only HSA inspection in 12 years of business. The customer now feels more focused on H&S; more comfortable in handling any future HSA visits and correspondance and has the peace of mind that goes with that.
Result!